Frequently Asked Questions
Browse our most frequently asked questions to quickly find the answers you need. Still can’t find what you’re looking for? Reach out to us anytime through our contact form.
Account
Get quick help with everything related to your account—access, security, and updating personal details.
How do I create an account?
Click Sign Up on the homepage, enter your email and password, and follow the instructions in the confirmation email to activate your account.
How can I reset my password?
Go to the Login page and click Forgot password?. Enter your email address, and you’ll receive a link to create a new password.
Can I change my email address?
No, the email address linked to your account cannot be changed.
How do I update my profile details?
Navigate to Profile Settings, where you can edit your personal information such as name, phone number, and other details. Don’t forget to save your changes.
Billing
Find answers to common questions about plans, payments, invoices, and subscription changes.
What plans are available?
We offer several subscription plans to fit different needs. You can view all available options, including features and prices, on the Pricing page.
How can I upgrade or downgrade my subscription?
Go to Billing in your account dashboard. From there, select your current plan and choose the option to switch to a higher or lower plan. The changes take effect at the next billing cycle.
Where can I find my invoices?
All invoices are available in your Billing History in the Stripe Portal. You can view, download, or print them anytime.
What payment methods do you accept?
We accept major credit and debit cards. Depending on your region, additional methods such as PayPal or bank transfer may also be available.